Privacy Policy

• Provide, operate, maintain, and improve our shadow removal and related image tools.
• Process uploads, generate outputs, maintain account history, and deliver downloads.
• Manage accounts, credits, subscriptions, transactions, support requests, and service notices.
• Remember preferences and improve workflow efficiency.
• Monitor service health, enforce usage limits, secure accounts, and prevent fraud or abuse.
• Analyze aggregated usage trends and develop new image-processing features.
• Comply with legal obligations and enforce our Terms of Use.

• Consent: When you upload content or opt in to optional communications.
• Contract: When processing is necessary to provide features or purchases you request.
• Legitimate Interests: To secure, maintain, analyze, and improve the Service and prevent misuse.
• Legal Compliance: To satisfy applicable laws, regulations, and lawful requests.

We do not sell personal information for monetary consideration. We share information only when reasonably necessary:

• Service Providers: Hosting, storage, image processing, authentication, analytics, communications, billing, security, and support providers acting on our behalf.
• Legal & Safety: When required by law or reasonably necessary to protect users, the public, our rights, or the integrity of the Service.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.

We retain personal information only for as long as reasonably necessary to provide the Service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Uploaded images and generated outputs may remain available until you delete them, close your account, or the applicable retention period expires. Retention may vary by account type, feature, system needs, and legal requirements.

Temporary processing files, caches, security logs, and backups may remain for a limited period before deletion or overwrite.

We may retain aggregated or de-identified information for analytics, security, and product improvement.

We use reasonable administrative, technical, and organizational safeguards, including encryption in transit, access controls, monitoring, and restricted service credentials. No transmission or storage system is completely secure, so absolute security cannot be guaranteed.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact hello@shadowremover.org so we can take appropriate action.

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international data transfers consistent with applicable law.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing; receive a portable copy of certain data; or withdraw consent. Contact hello@shadowremover.org to submit a request. We may need to verify your identity before responding.

We and our providers may use cookies, local storage, SDKs, and similar technologies to keep you signed in, remember preferences, measure performance, understand usage, and protect the Service. Disabling these technologies may prevent some features from working correctly.

The Service may link to or integrate with third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before using them.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Your continued use after an update becomes effective is subject to the revised Policy.

Shadow Remover is available at https://shadowremover.org. For privacy questions or requests, contact hello@shadowremover.org.